If you say you're Customer Centric, then ⤵️
Customer Retention is a trap! Customer Delight is a blast!
These 2 are my favorite questions when it comes to making up my mind. I memorised the 1st one about 8 years ago. This is my tactical one that helps me clarify what to do next as the day progress: 1 What's the most important thing I should
Be mindful before giving unsolicited feedback, especially, when you're dying to tell people they were wrong AND you have the key to make it right... WHAT'S AT STAKE People might perceive you as someone who makes problems bigger (instead of smaller). TO AVOID If you really
In part 1 we kicked harder than slide decks. In part 2, we’ll defy the notion of “vision” and trade fortune telling for succeeding in the now; all this under 3 minutes. Enjoy! HABIT #2: HACK VISION “Be a visionary” or so they say… We’ve been persuaded to
Are you in the middle of a career transition? I've made this mixtape for you based on my personal taste and on what I recommend to close friends 🤟. Here you'll find quality over quantity and a range from the subtle to the practical. Rock on! 💡I